Shipping policy
Processing Time
Orders are typically processed within 1–2 business days. Custom filament or prototype orders may take up to 5 business days to prepare.
Shipping Methods & Rates
We offer standard and expedited shipping options at checkout. Rates are calculated based on destination, weight, and selected service.
Estimated Delivery Times
Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days
International delivery times vary by location and customs clearance.
Tracking & Notifications
Once your order ships, you’ll receive a confirmation email with tracking details. You can monitor your shipment status anytime.
Shipping Locations
We currently ship to the U.S., Canada, and select international destinations. If your country isn’t listed, contact us for custom arrangements.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work quickly to resolve the issue.
Returns & Exchanges
Shipping costs for returns or exchanges are the responsibility of the customer unless the item was defective or incorrect.